Geum, Y., Cho, Y. & Park, Y. (2011), A systematic approach for diagnosing service failure: Service-specific FMEA and grey relational analysis approach, Mathematical and Computer Modelling, 54(11/12), 3126-3142. (SCIE) 2011.12
HomeGeum, Y., Cho, Y. & Park, Y. (2011), A systematic approach for diagnosing service failure: Service-specific FMEA and grey relational analysis approach, Mathematical and Computer Modelling, 54(11/12), 3126-3142. (SCIE) 2011.12
HomeGeum, Y., Cho, Y. & Park, Y. (2011), A systematic approach for diagnosing service failure: Service-specific FMEA and grey relational analysis approach, Mathematical and Computer Modelling, 54(11/12), 3126-3142. (SCIE) 2011.12
Geum, Y., Cho, Y. & Park, Y. (2011), A systematic approach for diagnosing service failure: Service-specific FMEA and grey relational analysis approach, Mathematical and Computer Modelling, 54(11/12), 3126-3142. (SCIE) 2011.12