Geum, Y., Seol, H., Lee, S. & Park, Y. (2009), Application of fault tree analysis to the service process: service tree analysis approach, Journal of Service Management, 20(4), 433-454. (SSCI) 2009.08

Home Geum, Y., Seol, H., Lee, S. & Park, Y. (2009), Application of fault tree analysis to the service process: service tree analysis approach, Journal of Service Management, 20(4), 433-454. (SSCI) 2009.08

Geum, Y., Seol, H., Lee, S. & Park, Y. (2009), Application of fault tree analysis to the service process: service tree analysis approach, Journal of Service Management, 20(4), 433-454. (SSCI) 2009.08

저자

Geum, Y., Seol, H., Lee, S. & Park, Y.

저널 정보

Journal of Service Management

출간연도

2009

링크

https://www.emerald.com/insight/content/doi/10.1108/09564230910978520/full/html

서비스 혁신 연구실Service Innovation Lab

Geum, Y., Seol, H., Lee, S. & Park, Y. (2009), Application of fault tree analysis to the service process: service tree analysis approach, Journal of Service Management, 20(4), 433-454. (SSCI) 2009.08

Geum, Y., Seol, H., Lee, S. & Park, Y. (2009), Application of fault tree analysis to the service process: service tree analysis approach, Journal of Service Management, 20(4), 433-454. (SSCI) 2009.08

서비스 혁신 연구실