Geum, Y., Shin, J. & Park, Y. (2011), FMEA-based portfolio approach to service productivity improvement, Service Industries Journal, 31(11), 1825-1847. (SSCI) – 2011. 8
HomeGeum, Y., Shin, J. & Park, Y. (2011), FMEA-based portfolio approach to service productivity improvement, Service Industries Journal, 31(11), 1825-1847. (SSCI) – 2011. 8
HomeGeum, Y., Shin, J. & Park, Y. (2011), FMEA-based portfolio approach to service productivity improvement, Service Industries Journal, 31(11), 1825-1847. (SSCI) – 2011. 8
Geum, Y., Shin, J. & Park, Y. (2011), FMEA-based portfolio approach to service productivity improvement, Service Industries Journal, 31(11), 1825-1847. (SSCI) – 2011. 8