Kim, J, Geum, Y. & Park, Y. (2017) Integrating customers’ disparate technology readiness into technological requirement analysis: an extended Kano approach, Total Quality Management & Business Excellence, 28(6), 678-694
Kim, J, Geum, Y. & Park, Y. (2017) Integrating customers’ disparate technology readiness into technological requirement analysis: an extended Kano approach, Total Quality Management & Business Excellence, 28(6), 678-694