Park, H., Geum, Y. & Park, Y. (2015) A Dual Quality Function Deployment Approach for Benchmarking Service Quality, Total Quality Management & Business Excellence, 26(5/6), 569-582

Home Park, H., Geum, Y. & Park, Y. (2015) A Dual Quality Function Deployment Approach for Benchmarking Service Quality, Total Quality Management & Business Excellence, 26(5/6), 569-582

Park, H., Geum, Y. & Park, Y. (2015) A Dual Quality Function Deployment Approach for Benchmarking Service Quality, Total Quality Management & Business Excellence, 26(5/6), 569-582

저자

Park, H., Geum, Y. & Park, Y.

저널 정보

Total Quality Management & Business Excellence

출간연도

2015

링크

https://doi.org/10.1080/14783363.2013.860696

서비스 혁신 연구실Service Innovation Lab

Park, H., Geum, Y. & Park, Y. (2015) A Dual Quality Function Deployment Approach for Benchmarking Service Quality, Total Quality Management & Business Excellence, 26(5/6), 569-582

Park, H., Geum, Y. & Park, Y. (2015) A Dual Quality Function Deployment Approach for Benchmarking Service Quality, Total Quality Management & Business Excellence, 26(5/6), 569-582

서비스 혁신 연구실